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Shipping & Delivery

All orders made before noon will be process and packed for shipping within two (2) business days (or 48 hours). All orders made after noon (CST) will be counted as the next business day and will need to all allow for two (2) business additional business days for preparation and packaging. All orders purchased over the weekend will be processed the next business day, and treated as an order made before noon. 

All orders will be shipped within 48 hours of being prepared and packaged. All customers will receive an email once the package has been prepared. A follow-up email will be sent as confirmation of shipping with tracking details included. All orders will be shipped and tracked by USPS (United States Postal Services). 

Shipping prices are based on total of purchase. All DOMESTIC (US only) orders less than $30 will ship for a flat fee of $8. All DOMESTIC (US only) orders over $50 will be shipped for $50 will be FREE.

Have any questions or concerns? 

We’re always ready to help!

 

 

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RETURNS

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 10 days from the date it was delivered as long as an item is still in its original condition with tags attached.

FAQ

Do you provide International delivery?

 

Not at this moment. 

 

How do I return an item?

 

Please return your item in the original packaging. All customers are responsible for the cost of their returns. Please email us to receive a return slip to include with your return. All returns will take 10 days to receive your money back or store voucher. 

 

What is your returns policy?

 

You can return a product for up to 10 days from the date your order was delivered as long as an item is still in its original condition with tags attached.

How do I track my order?

 

All tracking details will be provided by USPS and provided in shipping confirmation email. All shipment confirmation emails will be sent within two (2) business days of order fulfillment. All orders from the weekend will be processed the next business day. 

 

How can I contact your couriers?

 

Please visit www.usps.com for questions or concerns.

 

What are your delivery options?

 

All orders will be delivered and tracked by USPS (United States Postal Services). 

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Email us:

sales@channyteau.com

 

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